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No phone trees, no chatbots, no ticket numbers. Call or email and a real person from our Pittsburgh team will get you sorted.

Call us

  • + (412) 407-3389
  • + Booking, rescheduling, billing, or just a question before you commit
  • + If we miss you, leave a message and we'll return your call

Email us

  • + support@everydaymd.health
  • + We read every message and reply as quickly as we can
  • + Best for non-urgent questions, records requests, and cancellations

Book a visit

  • + The fastest way to talk to a doctor, not just to us
  • + Most first visits happen within 24 to 48 hours
  • + Start your visit →

Reschedule or cancel

  • + Email or call, whichever is easier
  • + Free up to 24 hours before your visit
  • + Inside 24 hours, or a no-show, is non-refundable (details in our refund policy)

Visit hours.

Video visits are available Monday through Friday, 10:00 AM to 4:00 PM Eastern. You'll pick a time that suits you when you book, and most people are seen within 24 to 48 hours. Clinicians on everydaymd are licensed in all 50 states; hours are Eastern time, so if you're out west, the last appointments of the day fall around midday.

Emailing us? Here's what helps.

A short email is a good email. Include:

  • Your full name
  • A phone number where we can reach you
  • The email address or phone number you booked with
  • Your EMD reference code from your booking confirmation, if you have one
  • What you need, in a sentence or two
An honest note on privacy: ordinary email isn't a fully secure channel, so please don't put detailed medical history, lab results, or medication lists in a message. Save that for your visit, where everything runs on HIPAA-secure systems. Your name, number, and a short question are plenty. More in our Privacy Policy.

Records requests.

Your records are yours. Email support@everydaymd.health with your name and what you'd like: a visit summary, your full record, or a copy sent to another clinician. We'll verify your identity before releasing anything; that's a protection, not a hurdle. Your rights are spelled out in our HIPAA Notice.

Billing questions.

Payments are processed by Stripe, so everydaymd never sees your card number. If something on your statement looks off, email us the date and amount of the charge and we'll trace it and make it right. Pricing is flat and public ($149 per visit or $99 a month), so anything that doesn't match is worth a question.

If you're in crisis, please don't email. everydaymd isn't an emergency service and email isn't fast enough. Call or text 988, the Suicide & Crisis Lifeline. It's there any time, day or night. For a medical emergency, call 911.

everydaymd · Pittsburgh, Pennsylvania

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